UPDATED: Twitter Hack Calls for Password Reset

By on November 13, 2012

Recently, Twitter users may be finding difficulties when logging into their accounts, but all of the frustration is for good reason. Twitter has been involved with a major hack and is pushing all affected users to reset their passwords.

Twitter is making it very hard for users to log into their accounts without resetting their passwords for their own protection. During a log in attempt, users will be stopped and asked security questions to verify the account holder.

Once the questions are answered, users will be sent an email. The emails users are receiving seem like phishing attempts, but they are, in fact, legitimate. Make sure to follow the instructions and change your password when prompted.

Users will find they are sent an email titled, “Forgot your password, (user’s name)?” The e-mail will prompt you to click on a link and follow the instructions. Users will know this is not a phishing attempt, because the new password will become active for their account and they will then be able to log in immediately.

Users may find their Twitter has been posting spam-like deals on their page. Do not click on these tweets, because they may carry viruses. Even if you have not received the reset password email, and have not noticed spam-like tweets, we still encourage you to change your password for you own protection.


UPDATED 11/15/12 12:54pm EST

From Twitter:

“…In instances when we believe an account may have been compromised, we reset the password and send an email letting the account owner know this has happened along with information about creating a new password. This is a routine part of our processes to protect our users.

In this case, we unintentionally reset passwords of a larger number of accounts, beyond those that we believed to have been compromised. We apologize for any inconvenience or confusion this may have caused.”

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